On Monday 12th August, SVC Group, an independent business solutions company based in Colchester specialising in professional recruitment, training, human resources and Health & Safety, celebrated its 20th anniversary with a surprise party for staff and the start of a months’ worth of festivities. It was a fantastic event, with a BBQ, prosecco and doughnut walls, and gift bags for all members of staff.
SVC Group was established in 1999 by Amanda Coulson. The business quickly grew from a trusted, local recruiter into an award-winning company. The business has steadily expanded, offering additional services and expertise within its four key divisions.
It has been an incredible journey for SVC’s CEO & Founder, Amanda Coulson, who after 20 years has kept SVC Group as an independent company, which is quite rare in this day and age, with many companies being taken over or merged, especially in the Essex and Suffolk areas.
As part of the celebrations all clients, old and new, have been treated to a 20% discount off all new training bookings for the month of August…a true testament to the continued generosity of Amanda.
Amanda is still very much hands on in the office, again, not always seen in modern day businesses. In fact, she is on the sales floor multiple times throughout the day offering motivation to staff, including our daily ‘round up’ where goals are set by each member of staff. She also has 1-1 meetings with every member of staff on a regular basis and makes sure her door is always open to anyone who needs advice.
In addition, as part of our 20th anniversary celebrations we sponsored a hamper to NHS staff in Colchester, as part of the ‘Secret Hamper’ project, and announced that ‘Brain Tumour Research’ would be our company charity of the year – a cause very close to Amanda, as she sadly lost her sister last year to a brain tumour.
Amanda’s values are imbedded into SVC, and these shape the way SVC Group works with its clients, candidates and each-other: “SVC Group understands that when it comes to customer service – nothing can replace the personal touch. The human way.” said Coulson.
So, what else has been going on so far for SVC Group’s 20th year…
• Achieved Direct Claim Status for ILM Level 7 in Leadership & Management
• Voted one of the top 3 recruitment agencies in Colchester
• New website was launched
• Launch of SVC Group’s new ‘Essential Management Skills’ one-day management training courses
• New SVC Group Branding & Logo launched to celebrate SVC Group’s 20th anniversary
• SVC Group Customer Insight project launched
So, here’s to the next 20 years and beyond, and to SVC Group continuing to serve its clients, candidates and the local community.